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Contact

Sales: +8801958520888

Support: +8801958520822

Hotline: +8801958520820

Head office: Floor-9, House: 3 A/B, Oliza Boyati Tower, Mazar Road, Gabtoli, Mirpur, Dhaka-1216.
Registered office: House-8, Road-4, Block-Kha, PC Culture Housing Society, Adabor.

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For technical issues and general inquiries, Please visit our help center.

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Frequently Asked Questions

Can I monitor multiple vehicles simultaneously?

Yes, Xeekar’s platform supports fleet management, allowing users to track and manage multiple vehicles from a single dashboard.

Is the tracking data secure?

Yes, Xeekar uses advanced encryption and secure servers to protect your data.

What are the subscription plans available?

Xeekar offers flexible subscription plans, including monthly, quarterly, and annual options. Please check the website for the latest pricing.

What should I do if the GPS tracking device stops working?

Ensure that the device is properly connected and has power. If the issue persists, contact Xeekar’s support team for assistance.

How can I contact customer support?

You can reach Xeekar’s customer support via email, phone, or live chat on the website.

What should I do if my vehicle is stolen?

Use the Xeekar platform to track the vehicle’s location and contact local law enforcement immediately.

How does Xeekar protect my privacy?

Xeekar is committed to protecting your privacy and complies with industry-standard data protection regulations.

Can I integrate Xeekar GPS Tracking with other software?

Yes, Xeekar offers API integrations for seamless connectivity with other systems.

Why is my vehicle's location not accurate?

GPS systems may not always provide 100% accurate location information under certain conditions. These include situations where the vehicle is parked in a garage, underground parking, or in areas with numerous tall buildings that cause signal interference. As a result, the displayed location may not be precise. However, if the location remains inaccurate while the vehicle is in motion, please contact our hotline for immediate assistance.

Why is my device offline?

The device may be offline due to network issues or mobile operator limitations. If it remains offline for more than 6 to 12 hours, please reach out to Xeekar’s support for assistance.

Why isn't my vehicle starting?

If your vehicle isn’t starting, the issue may not be related to the GPS device. We recommend checking the fuse box, battery, and electrical connections for possible faults.

Why am I not receiving push alerts?

Push alerts are part of a premium service, and delays or missed alerts may occur due to server capacity or other technical factors.

Still have questions?

If you have any additional questions, please contact our customer support team or visit the Xeekar website for more information.

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